5
14600 Frederick Rd, Cooksville, MD 21723, USA
Cooksville, Maryland 21723
+1 410-489-5415

Very popular community place with fast service and good food.

Asked three times for a large coffee she only understood medium. Asked for an old fashioned donut and she kept trying to give me glazed. Got the coffee I wanted just not the size I wanted plus my old fashioned donut. Associate really needs to learn to listen.

An excellent location. Staff helpful and cheerful. Coffee and donuts good as expected.

Service was quick. I wish they had a little more variety of donuts, but I love all of their donuts. Restrooms were clean.

I have been to this Dunkin' Donuts only twice and honestly this place has the worst atmosphere and customer service. The first time I literally had my food thrown at me and on top of that it came with a bad attitude from the employee as well. The second time I went it was like the lady was so bothered by me coming in it was like I offended her coming in the door she said what do you need so I told her I needed a large iced coffee and four donuts she gave me two donuts and preceded to check me out and I said ma'am I need two more donuts please and it was just terrible after that. Honestly if the management sees my comment please put your employees through customer service training and tell them to at least act like they wanna work there. If I could rate zero stars for this place I could because honestly I have never been treated like the way I have been treated at this place. People if you can go somewhere else for coffee and donuts go somewhere else this place has terrible customer service.

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Dunkin Donuts — Bakery in Cooksville

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Dunkin Donuts

Bakery at 14600 Frederick Rd, Cooksville, MD 21723, USA. Here you will find detailed information about Dunkin Donuts: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    4:30 AM – 9:30 PM
  • Tuesday
    4:30 AM – 9:30 PM
  • Wednesday
    4:30 AM – 9:30 PM
  • Thursday
    4:30 AM – 9:30 PM
  • Friday
    4:30 AM – 9:30 PM
  • Saturday
    4:30 AM – 9:30 PM
  • Sunday
    5:30 AM – 9:30 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Maryland
Address:
14600 Frederick Rd, Cooksville, MD 21723, USA.
City:
Cooksville
Postcode:
21723

About Dunkin Donuts

Dunkin Donuts is a US Bakery based in Cooksville, Maryland. Dunkin Donuts is located at 14600 Frederick Rd, Cooksville, MD 21723, USA.


Please contact with Dunkin Donuts using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dunkin Donuts opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Dunkin Donuts

  • Landon
    Added 2016.02.24
    Very popular community place with fast service and good food.
  • Kayla
    Added 2015.12.12
    Asked three times for a large coffee she only understood medium. Asked for an old fashioned donut and she kept trying to give me glazed. Got the coffee I wanted just not the size I wanted plus my old fashioned donut. Associate really needs to learn to listen.
  • Colin
    Added 2014.02.28
    An excellent location. Staff helpful and cheerful. Coffee and donuts good as expected.
  • Maya
    Added 2013.12.11
    Service was quick. I wish they had a little more variety of donuts, but I love all of their donuts. Restrooms were clean.
  • Hannah
    Added 2013.05.24
    I have been to this Dunkin' Donuts only twice and honestly this place has the worst atmosphere and customer service. The first time I literally had my food thrown at me and on top of that it came with a bad attitude from the employee as well. The second time I went it was like the lady was so bothered by me coming in it was like I offended her coming in the door she said what do you need so I told her I needed a large iced coffee and four donuts she gave me two donuts and preceded to check me out and I said ma'am I need two more donuts please and it was just terrible after that. Honestly if the management sees my comment please put your employees through customer service training and tell them to at least act like they wanna work there. If I could rate zero stars for this place I could because honestly I have never been treated like the way I have been treated at this place. People if you can go somewhere else for coffee and donuts go somewhere else this place has terrible customer service.
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